Privacy policy

Privacy Policy

Last updated: January 4, 2026

Smart Flip operates this website to offer customers a smooth and secure shopping experience. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you visit or shop from our store.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

When you browse our website or place an order, we may collect basic personal information such as:

  • Your name, email address, phone number

  • Billing and shipping address

  • Payment details (processed securely by trusted payment providers)

  • Order and purchase history

  • Basic device or browsing information (such as IP address or browser type)

We only collect information that is necessary to operate our store and serve you better.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about purchases, updates, or support requests

  • Improve our website, products, and customer experience

  • Send promotional messages (you can unsubscribe at any time)

Sharing Your Information

We do not sell or rent your personal information.

Your data may be shared only with trusted third parties when required to operate our store, such as:

  • Payment processors

  • Shipping and fulfillment services

  • Shopify, which powers our website

These partners are only allowed to use your information to perform their services.

Shopify Platform

Our store is hosted by Shopify, which helps us run and manage our online business. Information you provide may be processed by Shopify to enable payments, checkout, security, and website functionality. Shopify handles your data according to its own privacy practices.

Cookies

We use cookies to help our website function properly and to understand how visitors interact with our store. By continuing to browse our site, you agree to our use of cookies.

Data Security & Retention

We take reasonable steps to protect your personal information. While no system is 100% secure, we work to reduce risks and safeguard your data.

We keep your information only as long as needed to provide services, comply with legal requirements, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or deletion

  • Opt out of marketing communications

You may contact us at any time to make a request.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.